Splash Pool Supply Reviews
(Rated by 1657 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy4.7
- Price & Quality4.4
- Customer Service4.7
- Good Value5.0
- Shipping & Delivery4.7
Recent Customer Reviews (12)
Jarik Pas
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Pearl Wampler
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Marcelle Barrette
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Ranger Lamarre
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Eliza Smith
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Andreas Pfeiffer
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Ayna Melikov
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Abbey Till
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Sebastian Arnold
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Katrin Luft
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Splash Pool Supply Pros & Cons
Pros
1
Wide Product Range: Offers a variety of products for both residential and commercial pools, including pumps, liners, cleaning equipment, chemicals, and safety covers.
2
Expertise and Experience: A family-owned business with over 30 years of experience in the industry, providing quality customer care and services.
3
Financing Program: Provides a financing program for both in-ground and above-ground swimming pools, enhancing the backyard experience for customers.
4
Convenient Location: Located in Central CT, making it easily accessible for customers.
5
Prompt Service: Known for prompt service and a knowledgeable staff.
CONS
1
Specific Pricing Information: Prices are not listed on the website, and customers need to contact them directly for detailed pricing information.
2
Limited Online Presence: While they have a website, specific details about their products and services are not readily available online.
3
No Social Media Presence: There is no social media presence, which can make it harder for customers to find reviews and interact with the company.
4
Customer Service Concerns: Some customers have reported issues with customer service, such as difficulty in getting refunds or resolving issues.
Splash Pool Supply Features and Benefits
Features
Wide Range of Products
Pool Supplies: Pumps, liners, cleaning equipment, and chemicals. Pool Equipment: Pool filters (cartridge, DE, sand), pool motors (above ground and inground), pool pumps (above ground and inground). Solar Pool Products: Liquid solar blankets and solar cover reels.
Services
Residential Services: Pool pump repairs and replacement, pool liner replacement, troubleshooting pool problems, pool openings and closings, maintenance for both inground and above ground pools. Commercial Services: Pool opening and closing, vacuum service contracts, pump motor repairs, commercial pool cleaning, custom safety cover installations, pool restoration services for both commercial and residential properties.
Safety Features
Structurally-supported above-ground pools with a secondary suction point in the skimmer to prevent pump dry operation and burn-up. Foldable and lockable ladders to deter unwanted entry.
Warranty
Industry-leading warranty for Splash Pools, with a timely turnaround for warranty claims (average 2 weeks).
Customer Support
Authorized dealers for water testing services and pool care products. Conveniently located in Central CT, with operating hours from 9:00 AM to 5:00 PM (Monday to Friday) and 9:00 AM to 3:00 PM (Saturday).
Customer Care
Commitment to quality customer care for both residential and commercial pool services.
Customization
Variety of options for owners to customize and care for their Splash Pools, including toys and pool care products.
Industry Experience
Over 30 years of experience in the industry, serving both residential and commercial customers.
Financing Program
Provides a financing program for both in-ground and above-ground swimming pools, enhancing the backyard experience for customers.
Prompt Service
Known for prompt service and a knowledgeable staff.